Your first steps in digitalization
The biggest challenges in starting a digitalization process come from the lack of employee expertise in using software solutions. Reluctance to change thus becomes the most difficult obstacle to overcome when it comes to implementing new systems and technologies. We help you train your team in order to ensure that the systems we develop can be efficiently used by all employees, regardless of technological proficiency, offering accessible training materials and dedicated trainers, ready to answer your questions at any time, regardless of technical complexity.
What we offer as trainers
Our specialized Dynamics 365 teams can provide remote or on-site training sessions, based on your level of knowledge, developing skills and techniques that can be immediately applied to your workflow.
We analyze your specific system and build a custom training course, complete with manuals, documents, presentations and video tutorials, in order to guarantee optimal skill development in the shortest amount of time possible.
We understand the need for tutoring and guidance when it comes to developing proficiency in utilization, and that is why we dedicate the time and patience required to answer your specific questions, that better help you understand the specifics of your systems.
All Microsoft Dynamics updates come with new tools and workflows that might be of great use in your specific business processes. We make sure that you stay up to date with these changes, maximizing your CRM’s potential.
In specific cases, when the low degree of personalization slows down or inhibits the relationship with the clients and the expansion of the company, our consultants are prepared to offer sophisticated functionalities – from customer information management to sales automation, call-center integration, or complex performance reports.
Practices and standards
We always start with you and your needs so that we can offer you the right solution. Because we know the difference between treating a patient, granting a loan, or providing gas. Positive change through customizing Microsoft 365 involves solutions that fit into your specific project that meet your expectations and fit into your budget.
We adapt the approach of the Microsoft Dynamics 365 solution according to the strict requirements of your business environment. Our great experience in collaborating with B2B and B2C companies in multiple business verticals allows us to offer you crucial information about best practices, but also efficient solutions for your problems in the CRM field.