{"id":7369,"date":"2021-03-20T07:09:55","date_gmt":"2021-03-20T07:09:55","guid":{"rendered":"https:\/\/linksoft.ro\/staging\/staging\/?page_id=7369"},"modified":"2021-10-14T09:29:50","modified_gmt":"2021-10-14T09:29:50","slug":"services-support","status":"publish","type":"page","link":"https:\/\/linksoft.ro\/staging\/services-support\/","title":{"rendered":"Support"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row offset_top=&#8221;180&#8243; is_overlay=&#8221;enable&#8221; overlay_opacity=&#8221;65&#8243; overlay_color=&#8221;#192435&#8243; class=&#8221;hitb&#8221; css=&#8221;.vc_custom_1613418133162{background-image: url(https:\/\/linksoft.ro\/staging\/wp-content\/uploads\/2021\/02\/Asset-1111.png?id=6602) !important;}&#8221;][vc_column][vc_column_text class=&#8221;titlu-pagina&#8221;]<\/p>\n<h1>Support<\/h1>\n<p>Nous r\u00e9pondons en permanence \u00e0 vos besoins sp\u00e9cifiques<br \/>\nen d\u00e9veloppant de nouvelles fonctionnalit\u00e9s et optimisations.[\/vc_column_text]<div class=\"text-left\"><a href=\"\/fr\/contact\/\" title=\"Contact\" data-custom-color=\".btn-custom-c3e9f84a {background-color: #1e53a8;}\n.btn-custom-c3e9f84a:hover {background-color: #163e7d;}\" class=\"btn btn-solid btn-rounded btn-custom btn-lg buton-titlu btn-custom-c3e9f84a\">Contactez-nous<\/a><\/div>[\/vc_column][\/vc_row][vc_row offset_top=&#8221;180&#8243; class=&#8221;partenerul&#8221;][vc_column width=&#8221;1\/6&#8243;][\/vc_column][vc_column width=&#8221;2\/3&#8243;]<h2 class=\"block-title text-dark text-center\">Innovation continue<\/h2><hr class=\"hr-solid hr-custom\" style=\"border-top-color: #e32636; border-top-width: 2px; opacity: 1;\">[vc_column_text]<\/p>\n<p style=\"text-align: center;\">Il arrive souvent que les demandes de support soient trait\u00e9es superficiellement par des consultants qui ont d\u00e9j\u00e0 pass\u00e9 \u00e0 autres t\u00e2ches de d\u00e9veloppement ou \u00e0 un autre projet. Pour r\u00e9soudre ce probl\u00e8me, nous avons mis en place une \u00e9quipe d&#8217;assistance d\u00e9di\u00e9e, qui se concentre exclusivement sur l&#8217;assistance des clients existants et traite sp\u00e9cifiquement les difficult\u00e9s et les probl\u00e8mes qu&#8217;ils rencontrent. Nous sommes toujours pr\u00eats \u00e0 r\u00e9pondre \u00e0 toutes vos questions ou demandes d&#8217;optimisation des syst\u00e8mes que nous d\u00e9veloppons.<\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/6&#8243;][\/vc_column][\/vc_row][vc_row offset_top=&#8221;180&#8243; class=&#8221;sectiunea2&#8243;][vc_column width=&#8221;1\/6&#8243;][\/vc_column][vc_column width=&#8221;2\/3&#8243;]<h2 class=\"block-title text-dark text-center\">Comment nous soutenons nos solutions<\/h2><hr class=\"hr-solid hr-custom\" style=\"border-top-color: #e32636; border-top-width: 2px; opacity: 1;\">[\/vc_column][vc_column width=&#8221;1\/6&#8243;][\/vc_column][\/vc_row][vc_row offset_top=&#8221;180&#8243; class=&#8221;icoane-echipa&#8221;][vc_column width=&#8221;1\/4&#8243;]<div class=\"icon-box icon-box-vertical icon-box-dark icon-box-type-image bg-no text-left\">\n\n\t<div class=\"icon-box-icon\"><img decoding=\"async\" src=\"https:\/\/linksoft.ro\/staging\/wp-content\/uploads\/2021\/02\/Ticketing.svg\" class=\"attachment-full size-full\" alt=\"\" \/><\/div><h3 class=\"icon-box-title\">Syst\u00e8me de billetterie<\/h3>\t\t<div class=\"icon-box-description\">\n\t\t\t<p>Gr\u00e2ce \u00e0 notre syst\u00e8me de billetterie personnalis\u00e9, toutes les demandes d&#8217;assistance sont class\u00e9es et hi\u00e9rarchis\u00e9es, garantissant des temps de r\u00e9ponse et de solution optimaux.<\/p>\n\t\t<\/div>\n\t<\/div>[\/vc_column][vc_column width=&#8221;1\/4&#8243;]<div class=\"icon-box icon-box-vertical icon-box-dark icon-box-type-image bg-no text-left\">\n\n\t<div class=\"icon-box-icon\"><img decoding=\"async\" src=\"https:\/\/linksoft.ro\/staging\/wp-content\/uploads\/2021\/02\/Design-si-metodologie.svg\" class=\"attachment-full size-full\" alt=\"\" \/><\/div><h3 class=\"icon-box-title\">M\u00e9thodologie et conception<\/h3>\t\t<div class=\"icon-box-description\">\n\t\t\t<p>Nos experts analysent en permanence votre processus d&#8217;affaires et vos besoins, et peuvent vous aider \u00e0 d\u00e9terminer si un processus sp\u00e9cifique pourrait b\u00e9n\u00e9ficier ou non d&#8217;une nouvelle impl\u00e9mentation de fonctionnalit\u00e9s.<\/p>\n\t\t<\/div>\n\t<\/div>[\/vc_column][vc_column width=&#8221;1\/4&#8243;]<div class=\"icon-box icon-box-vertical icon-box-dark icon-box-type-image bg-no text-left\">\n\n\t<div class=\"icon-box-icon\"><img decoding=\"async\" src=\"https:\/\/linksoft.ro\/staging\/wp-content\/uploads\/2021\/02\/Asistenta.svg\" class=\"attachment-full size-full\" alt=\"\" \/><\/div><h3 class=\"icon-box-title\">Assistance 24\/7<\/h3>\t\t<div class=\"icon-box-description\">\n\t\t\t<p>Nos normes garantissent une intervention rapide pour les incidents critiques qui peuvent survenir lors de l&#8217;utilisation de nos solutions mises en \u0153uvre. Nous sommes fiers de garder nos syst\u00e8mes toujours op\u00e9rationnels.<\/p>\n\t\t<\/div>\n\t<\/div>[\/vc_column][vc_column width=&#8221;1\/4&#8243;]<div class=\"icon-box icon-box-vertical icon-box-dark icon-box-type-image bg-no text-left\">\n\n\t<div class=\"icon-box-icon\"><img decoding=\"async\" src=\"https:\/\/linksoft.ro\/staging\/wp-content\/uploads\/2021\/02\/Actualizare.svg\" class=\"attachment-full size-full\" alt=\"\" \/><\/div><h3 class=\"icon-box-title\">Mises \u00e0 jour<\/h3>\t\t<div class=\"icon-box-description\">\n\t\t\t<p>Nous vous aidons \u00e0 comprendre les changements des fluxes de travail qui accompagnent chaque nouvelle mise \u00e0 jour majeure de votre plate-forme.<\/p>\n\t\t<\/div>\n\t<\/div>[\/vc_column][\/vc_row][vc_row offset_top=&#8221;180&#8243; class=&#8221;sectiunea2&#8243;][vc_column width=&#8221;1\/6&#8243;][\/vc_column][vc_column width=&#8221;2\/3&#8243;]<h2 class=\"block-title text-dark text-center\">Notre approche<\/h2><hr class=\"hr-solid hr-custom\" style=\"border-top-color: #e32636; border-top-width: 2px; opacity: 1;\">[\/vc_column][vc_column width=&#8221;1\/6&#8243;][\/vc_column][\/vc_row][vc_row offset_top=&#8221;180&#8243; class=&#8221;icoane-echipa servicii-principii sol-crm&#8221;][vc_column width=&#8221;1\/3&#8243;]<div class=\"icon-box icon-box-vertical icon-box-dark icon-box-type-image bg-no text-left\">\n\n\t<h3 class=\"icon-box-title\">Savoir-faire<\/h3>\t\t<div class=\"icon-box-description\">\n\t\t\t<p>Dans des cas sp\u00e9cifiques, lorsque le faible degr\u00e9 de personnalisation ralentit ou inhibe la relation avec les clients et l&#8217;expansion de l&#8217;entreprise, nos consultants sont pr\u00eats \u00e0 offrir des fonctionnalit\u00e9s sophistiqu\u00e9es &#8211; de la gestion de l&#8217;information client, \u00e0 l&#8217;automatisation des ventes, \u00e0 l&#8217;int\u00e9gration de centre d&#8217;appels ou complexe rapports de performance.<\/p>\n\t\t<\/div>\n\t<\/div>[\/vc_column][vc_column width=&#8221;1\/3&#8243;]<div class=\"icon-box icon-box-vertical icon-box-dark icon-box-type-image bg-no text-left\">\n\n\t<h3 class=\"icon-box-title\">Pratiques et normes<\/h3>\t\t<div class=\"icon-box-description\">\n\t\t\t<p>Nous partons toujours de nos clients et de leurs besoins afin de les proposer la meilleure solution. Cela, parce que nous connaissons la diff\u00e9rence entre soigner un patient, accorder un pr\u00eat ou fournir du gaz. Le changement positif, gr\u00e2ce \u00e0 la personnalisation de Microsoft 365, implique des solutions qui s\u2019int\u00e8grent dans votre projet en r\u00e9pondant \u00e0 vos attentes et en s\u2019int\u00e9grant dans votre budget.<\/p>\n\t\t<\/div>\n\t<\/div>[\/vc_column][vc_column width=&#8221;1\/3&#8243;]<div class=\"icon-box icon-box-vertical icon-box-dark icon-box-type-image bg-no text-left\">\n\n\t<h3 class=\"icon-box-title\">Orientation vers le client<\/h3>\t\t<div class=\"icon-box-description\">\n\t\t\t<p>Nous adaptons l&#8217;approche de la solution Microsoft Dynamics 365 en fonction des exigences strictes de votre environnement professionnel. Notre grande exp\u00e9rience de collaboration avec des entreprises B2B et B2C dans de multiples verticales commerciales nous permet de vous offrir des informations cruciales sur les meilleures pratiques, mais aussi des solutions efficaces \u00e0 vos probl\u00e8mes dans le domaine du CRM.<\/p>\n\t\t<\/div>\n\t<\/div>[\/vc_column][\/vc_row][vc_row offset_top=&#8221;180&#8243; class=&#8221;sectiunea2&#8243;][vc_column width=&#8221;1\/6&#8243;][\/vc_column][vc_column width=&#8221;2\/3&#8243;]<h2 class=\"block-title text-dark text-center titlu-ti\">Entrer en contact!<small class=\"h2\">Laissez un message et l&#039;un de nos consultants vous contactera dans les prochaines 24 heures.<\/small><\/h2><hr class=\"hr-solid hr-custom\" style=\"border-top-color: #e32636; border-top-width: 2px; opacity: 1;\">[\/vc_column][vc_column width=&#8221;1\/6&#8243;][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/6&#8243;][\/vc_column][vc_column width=&#8221;2\/3&#8243;][wpforms id=&#8221;7338&#8243; title=&#8221;false&#8221; description=&#8221;false&#8221;][\/vc_column][vc_column width=&#8221;1\/6&#8243;][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p class=\"post-excerpt\">[vc_row offset_top=&#8221;180&#8243; is_overlay=&#8221;enable&#8221; overlay_opacity=&#8221;65&#8243; overlay_color=&#8221;#192435&#8243; class=&#8221;hitb&#8221; css=&#8221;.vc_custom_1613418133162{background-image: url(https:\/\/linksoft.ro\/staging\/wp-content\/uploads\/2021\/02\/Asset-1111.png?id=6602) !important;}&#8221;][vc_column][vc_column_text class=&#8221;titlu-pagina&#8221;] Support Nous r\u00e9pondons en permanence \u00e0 vos besoins sp\u00e9cifiques en d\u00e9veloppant de nouvelles fonctionnalit\u00e9s et optimisations.[\/vc_column_text][\/vc_column][\/vc_row][vc_row offset_top=&#8221;180&#8243; class=&#8221;partenerul&#8221;][vc_column width=&#8221;1\/6&#8243;][\/vc_column][vc_column width=&#8221;2\/3&#8243;][vc_column_text] Il arrive souvent que les demandes de support soient trait\u00e9es superficiellement par des consultants qui ont d\u00e9j\u00e0 pass\u00e9 \u00e0 autres&#8230;\n<\/p>","protected":false},"author":13,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-7369","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/linksoft.ro\/staging\/wp-json\/wp\/v2\/pages\/7369","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/linksoft.ro\/staging\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/linksoft.ro\/staging\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/linksoft.ro\/staging\/wp-json\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/linksoft.ro\/staging\/wp-json\/wp\/v2\/comments?post=7369"}],"version-history":[{"count":0,"href":"https:\/\/linksoft.ro\/staging\/wp-json\/wp\/v2\/pages\/7369\/revisions"}],"wp:attachment":[{"href":"https:\/\/linksoft.ro\/staging\/wp-json\/wp\/v2\/media?parent=7369"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}